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News2018-04-12T21:30:50-05:00

Customer Training, Outcomes, and COVID: What’s Your Plan?

Thought Industries and Claire Schooley Consulting have published the 2020 State of Customer Training Report, written by Thought Industries CEO Barry Kelly and Claire Schooley, former lead learning analyst at Forrester. Customer training is a vital part of keeping an organization healthy and growing, and that segment [...]

By |May 18th, 2020|Categories: Client News|Comments Off on Customer Training, Outcomes, and COVID: What’s Your Plan?

The Key to Customer Onboarding: Diversifying Your Customer Training Strategy

May 15, 2020 Barry Kelly  Software companies grow and reach different levels of maturity at different rates. Some are in growth mode, while some are in profit mode, but one thing that is constant across companies is the need to onboard their customers at scale. [...]

By |May 15th, 2020|Categories: Client News|Comments Off on The Key to Customer Onboarding: Diversifying Your Customer Training Strategy

New Program Uses Video Capture for Assessment

By Dian Schaffhauser 04/21/20 CrossBraining has launched an enhanced version of its program for experiential learning and assessment. The program, also called Crossbraining, allows users to capture their learning process in sub-45-second videos, whether in person or remotely, using cameras, including GoPro action cameras. The application, which is [...]

By |April 21st, 2020|Categories: Client News|Comments Off on New Program Uses Video Capture for Assessment

Understand Changes to Form W-4 Before You Rehire Employees After COVID-19

By CLARK SELLS APRIL 14, 2020 The constant changes to payroll and benefits legislation can have a lasting impact on businesses and their employees. Changes at local, state, and federal levels can create a ripple effect that, and managed, can negatively impact an employee’s paycheck and, [...]

By |April 14th, 2020|Categories: Client News|Comments Off on Understand Changes to Form W-4 Before You Rehire Employees After COVID-19

15 Tips to Hire Talent Post the Coronavirus (COVID-19) Pandemic

Staff Writer Apr 14, 2020 | 05:47 PM | 10 Mins Read | Many potential new hires who have applied for, been interviewed for, or even been offered a position are now in limbo. Since social distancing, self-isolating and working from home has become the new norm, due to [...]

By |April 14th, 2020|Categories: Client News|Comments Off on 15 Tips to Hire Talent Post the Coronavirus (COVID-19) Pandemic

The exact action plan leaders should follow if an employee contracts coronavirus, including the emails you should be sending to staff

– See more at: https://www.businessinsider.com/action-plan-employee-gets-coronavirus-tell-staff-email-template-2020-4

By |April 9th, 2020|Categories: Client News|Comments Off on The exact action plan leaders should follow if an employee contracts coronavirus, including the emails you should be sending to staff