Employee retention is a hot topic in the current business landscape. From trucking and logistics to healthcare and high tech, evolved employee expectations have redefined industries across the board, forcing companies to rethink their retention strategies
By News Machine|2023-08-15T12:09:02-05:00August 15th, 2023|Categories: Client News|Comments Off on Feedback from Front-Line Employees Is Key
By leveraging advanced AI solutions and their ability to sift through every customer interaction, support managers have newfound access to indicators and information previously buried in the avalanche of support cases.
By News Machine|2023-08-15T12:06:56-05:00August 15th, 2023|Categories: Client News|Comments Off on The Next Frontier in Customer Support
In recent years, the use of drones to deliver contraband to prisons has become a serious concern. A U.S. Department of Justice report found that, on average, illegal UAV drops increase by 50% or more annually – a rate that continues to worsen.
By News Machine|2023-08-15T12:00:52-05:00August 15th, 2023|Categories: Client News|Comments Off on Combatting Drone Contraband Drops
“I think there’s been this discussion in the industry for a long time around automation and saving time, but we still see a lot of firms mired in paper and manual processes,” says John McGowan, CEO of HubSync, a software company that automates tax and accounting processes from engagement letter to tax return delivery.
By News Machine|2023-08-15T11:57:08-05:00August 15th, 2023|Categories: Client News|Comments Off on Will Firms Quickly Embrace AI Tools? Tech Leader Sees Transformation Within Five Years
Compared to personal drivers, commercial truck drivers are 23 times more likely to cause an accident when texting while driving, seven times more likely when reaching for their phone, and six times more likely when dialing a phone.
By News Machine|2023-08-15T11:53:09-05:00August 15th, 2023|Categories: Client News|Comments Off on How telematics can lower the costs of distracted driving
A study by Axios HQ has found that colleagues are most likely to read and engage with an email sent between 3pm and 6pm on a Sunday - with an impressive 94 per cent open rate.
By News Machine|2023-08-15T11:49:58-05:00August 15th, 2023|Categories: Client News|Comments Off on Best time to send an email… but it may wind up your colleagues: Up to 94% of messages sent between 3pm and 6pm on a SUNDAY were opened, research reveals