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While the picture is improving, unemployment remains high thanks to changes in the specific skill sets employers need today. The pandemic spurred dramatic shifts in our lifestyles, business practices, and consumer preferences, creating gaps between what organizations need and what candidates have to offer. As is the [...]

A growing number of employers are using digital platforms to bridge the gap between plan participants and virtual health providers. By Mary Langowski | May 04, 2021 at 09:50 AM A digital health management platform can help individuals navigate and make sense of the evidence-based lifestyle, behavioral [...]

4 statistics that show how much meeting pros know about virtual events compared to this time last year. Sue Hatch | May 03, 2021 To stay relevant over the past year, meeting professionals have taken a deep dive into the tools and techniques for managing online events. [...]

In the evolving, complicated era of COVID-19, long-term healthcare facilities must adjust to ever-changing needs to reduce risks and improve compliance for both residents and employees. While the pandemic forced some to adapt to virtual working environments, many in healthcare simply have not had that [...]

While some insurers are leveraging technology to improve the digital customer experience, many providers are losing business by clinging to archaic business practices that no longer meet customers' expectations. By Tim Eyre | April 23, 2021 at 07:31 AM   In the highly competitive insurance industry, contact center [...]