KLAS HIGHLIGHTS INNOVATIVE PARTNERSHIPS IN LATEST POINTS OF LIGHT AWARDS
Healthcare Information and Management Systems Society's (HIMSS) 2023 conference in Chicago, and tackles topics that will be front and center at the event, including workforce shortages; data interoperability, exchange and analysis; automating back-end functions; and valuer-based care initiatives.
Three Reasons Retailers Must Embrace Digital Accessibility in 2023
Digital accessibility is the process of making websites, mobile apps, and other digital experiences usable for people with disabilities. It recognizes that people interact with technology in diverse ways and provides solutions that enable people with disabilities to engage.
Optimizing Patient Experience: How Virtual Offerings are Changing The Healthcare Climate As We Know It
Since the Covid-19 pandemic and the emergence of virtual healthcare, the healthcare industry has witnessed dramatic changes in care delivery and the patient experience.
2-Way Chat Feature Supports Deeper Engagement with Frontline Workers
WorkHound introduced a new 2-way anonymous chat capability that allows companies and their workers to engage in anonymous problem-resolving conversations via text in real time, facilitating open dialogue across frontline workforces.
More praise in WorkHound report, but overall employee satisfaction dips slightly
WorkHound provides its trucking clients with a platform that can be distributed to their drivers and other employees. From there, all sorts of anonymous feedback can be submitted through the app that eventually makes its way to the trucking company, along with a WorkHound customer success employee.
Study: Minority Male Student Success Linked to Having Consistent Academic Coach
Over three years, 11 North Carolina Community College system institutions used a Watermark student success and engagement platform—which flags at-risk students, enables easy communication between student and success coach, provides an early-alert system when problems may exist, and includes predictive analytics—along with dedicated success coaches for four terms.