2-Way Chat Feature Supports Deeper Engagement with Frontline Workers
WorkHound introduced a new 2-way anonymous chat capability that allows companies and their workers to engage in anonymous problem-resolving conversations via text in real time, facilitating open dialogue across frontline workforces.
More praise in WorkHound report, but overall employee satisfaction dips slightly
WorkHound provides its trucking clients with a platform that can be distributed to their drivers and other employees. From there, all sorts of anonymous feedback can be submitted through the app that eventually makes its way to the trucking company, along with a WorkHound customer success employee.
Study: Minority Male Student Success Linked to Having Consistent Academic Coach
Over three years, 11 North Carolina Community College system institutions used a Watermark student success and engagement platform—which flags at-risk students, enables easy communication between student and success coach, provides an early-alert system when problems may exist, and includes predictive analytics—along with dedicated success coaches for four terms.
How returns can be a retail ‘superpower’
Product returns are notoriously costly for retailers to take in and process. But returns are also a valuable tool companies must take advantage of, ReverseLogix CEO Gaurav Saran told Digital Commerce 360. ReverseLogix is a returns management system designed to streamline the return experience for customers and reduce costs for retailers. Fortune 500 and 100 companies including Shopify, FedEx, and Samsonite are customers.
2023: The Year of Growth and Technology in Construction
Thankfully, more construction professionals realize the opportunities effective preconstruction solutions can provide their business. To get a clear view of not just the challenges construction professionals face every day, but also the role technology plays in the industry, PlanHub issued its inaugural State of the Industry report. We reviewed the internal platform activity of 26,000 contractors, over 250,000 subcontractors, and an industry-wide survey, the results showed great positivity.
Disabilities and edtech: How the pandemic sparked a revolution
When students and faculty were forced to migrate online during the pandemic, that included disabled students with learning impairments. Since then, students and faculty—and therefore, curricula—have changed the way they look at learning in higher education.